Solved

E-Mail von Telekom?

8 months ago

Ich habe eine E-mail bekommen, die mich auffordert, meine Daten zu aktualisieren. Ist diese E-Mail von der Telekom?

653

3

  • Accepted Solution

    accepted by

    8 months ago

    Grüße @Normbuerger 

    Persönliche Ansprache?

     

    Und siehe hier: https://www.telekom.de/hilfe/internet-telefonie/sicherheit/sicherheitsteam/echtheit-sicherheitshinweis?samChecked=true

    Woran erkenne ich, dass die E-Mail mit einem Sicherheitshinweis wirklich von der Telekom kommt?

    Die Echtheit einer E-Mail von unserem Sicherheitsteam erkennen Sie anhand folgender Merkmale:

    • Die E-Mail ist im E-Mail Center mit einem blauen @-Symbol versehen
    • Im Text ist die betroffene Kundennummer angegeben
    • Die Vertragsperson ist namentlich aufgeführt
    • In der Betreffzeile steht die Zugangsnummer des betroffenen Anschlusses sowie unsere Vorgangsnummer mit "Ticket-Nummer FRD-R-" beginnend und einer 7-stelligen Zahlenfolge
    • Es erfolgt eine persönliche Anrede (Handelt es sich jedoch um eine Freemail-Adresse, einen Inklusivnutzer oder eine externe E-Mail-Adresse z. B. @gmx.de, liegen uns keine Daten für eine Anrede vor)

     

    0

  • Accepted Solution

    accepted by

    8 months ago

    Auch dir ein freundliches Hallo @Normbuerger 

     

    Lass die Finger davon!

     

    Mail löschen!

     

    Fertig!

     

    Grüßle

    0

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