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vor einem Jahr
Hallo @Kruxxmokkel ,
herzlich willkommen in der Telekom Kunden helfen Kunden Community.
Auf welchem Endgerät läuft die App?
Für die Funktion und den Inhalt der App ist WOW zuständig. Bitte wende dich an WOW .
Leider kann nan die App nicht zurücksetzen.
Was mir noch einfällt: Du könntest die App mal löschen und neu installieren. Ansonsten wie schon geschrieben an WOW wnden.
Gruß
renner281064
0
vor einem Jahr
Das ist der Media Receiver der Telekom. Ich denke nicht, dass man die App dort einfach löschen und neu installieren kann?
0
vor einem Jahr
Hallo @Kruxxmokkel
O.K beim MR 401 kannst du die App nicht löschen oder zurücksetzen.
Wir hatten hier schon mal das gleiche Problem. Ich finde den link jetzt leider nicht so auf die Schnelle.
Weder Software Neuinstallation noch das ab und anmelden des MR an der TV Plattform hat geholfen.
Die Fachabteilung der Telekom konnte auch nicht weiterhelfen und hat an WOW verwiesen.
Bitte wende dich direkt an WOW.
Gruß
renner281064
0
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