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Akzeptierte Lösung
akzeptiert von
vor einem Jahr
Man muß ja auch nicht alle umstellen. Aber man könnte wenigstens den Bestandskunden, welche mit kompatiblen Geräten ausgestattet sind (so wie es bei mir der Fall ist), eine Upgrade Möglichkeit nur für den TV Anteil anbieten. Nicht jeder möchte einen neuen, teureren Vertrag mit neu beginnender MVLZ abschließen.
Bei Kunden mit unabhängig vom Festnetz gebuchten TV-Tarifen wird das aktuell gemacht. Umstellung auf MTV 2.0 ohne den Vertrag zu ändern.
Vielleicht wirds die Möglichkeit ja auch für Festnetzkunden geben? Keiner weiß das aktuell, da hier zur Umstellung, dessen Art und Weise, sowie Zeitpunkt noch keinerlei Pläne bekannt sind
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Akzeptierte Lösung
akzeptiert von
vor 9 Monaten
Guten Morgen @Zlamal,
vielen Dank für das nette Gespräch.
Wie besprochen, habe ich dir den Tarif auf Magenta TV 2.0 umgestellt.
Ich wünsche dir noch einen schönen 1. Advent.
Liebe Grüße
Behar
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