A notice:

This content was created for MagentaTV 2.0 and may not be valid for MagentaTV.

How do I find out which MagentaTV version I have?

Solved

"TV One" Receiver reagiert extrem träge / langsam

3 years ago

Hallo zusammen,

 

ich nutze seit ca. 1 Woche die aktuelle "TV ONE" (Box, keine App die auf dem TV vorinstalliert ist)

Es kommt immer wieder vor, daß speziell das Home-Menü (Startseite) in allen Bereichen extrem träge reagiert.

Wenn man während des TV-Bildes mit Pfeil hoch/runter die Programminfos der Sender durchscrollt reagiert diese Funktion ebenfalls extrem träge und ist somit nicht nutzbar.

Die TV ONE fühlt sich an, als wäre der Prozessor zu 99% ausgelastet und muss neu gestartet werden, da sie sonst nicht mehr nutzbar ist

Das Problem ist nicht reproduzierbar. Er tritt auf und verschwindet erst, wenn die One neu gestartet wird.

 

Ich habe die Box bereits auf Werkseinstellungen zurückgesetzt. Brachte keinerlei Besserung

 

 

Daten zum Empfang:

Magenta Zuhause L inkl. TV Smart

VDSL 100

FritzBox 7590

Verbunden per LAN-Kabel (Cat 6A)

 

 

Daten zur "ONE"

Firmware:  C2.1.9

Version: 10

Kernel: 4.9.180

Build: QTT8.201201.004.C2.1.9_20220509 release-keys

Installierte Apps sind auf dem aktuellen Stand.

 

Bild nicht vorhanden

 

 

 

Last Activity

2 years ago

from

4595

20

  • Accepted Solution

    accepted by

    2 years ago

    @Stefan D. 

     

    Ich markiere diesen Thread mal als "gelöst", da ich ja noch im anderen mitlese/mitschreibe und folgender Workaround das Problem mit der Performance und Hulk nachweislich behebt 👍

    Sobald ich die u,g, Einstellungen wieder auf Standard setze, ruckelt die ONE wieder. Updates haben also diesbezüglich nichts gefixt.

     

    Unter Bild & Ton:

    Automatische Auflösung deaktiviert. Stattdessen 4K2K-50Hz ausgewählt

    Automatische Bildratenanpassung deaktiviert.

     

    Servus und Grüße  👋

     

     

    0

This could help you too

Media receiver entry reagiert extrem langsam

5 years ago

in  

TV

621

0

1

Media Receiver reagiert extrem langsam

4 years ago

in  

TV

2505

0

3

Solved
Media receiver reagiert extrem langsam

5 years ago

in  

TV

13420

0

6

Solved
Media Receiver 400 reagiert träge

6 years ago

in  

Festnetz & Internet

520

2

4

Solved
FB für entertain receiver extrem langsam

8 years ago

in  

TV

739

0

4

Popular tags last 7 days

No tags found!

You might also be interested in

 

Social Media

Telekom FacebookTelekom InstagramTelekom X

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.

Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.