I have a DSL connection with the Hybrid 5G extension. The DSL conneciton (50 MBps) and 5G (upto 300 Mbps). I typically get 200+ Mbps since installation, however in the recent days this has reduced to below 15 Mbps (legal minimum) conistently. I have tried moving the 5G receiver etc, no luck. Lights on the 5G receiver is green, and all connections seem active as per the Speed Port 4 router. I have also gone through the fault reporting steps that led me through some automated steps like restaring the router, reconfiguring it etc. All of which ended in a fault being reported.Unfortunately, the person assigned to case was not able to speak in English and gave a number to call that does not work (08003301080). Hence, I am posting it here. Hopefully, someone here can help resolve this issue.

There seems to have been a new update posted here which I have manually installed and it seems that with bonding enabled (there is no longer an option to disable it), the download speeds now hit 80-100 Mbps. Which is a better situation than the previous 10 Mbps when bonding was enabled.@Inga Kristina J. the Telekom portal keeps suggesting that I upgrade to XL to get 250 Mbps for a higher than my current tariff. Can someone please confirm that my tariff is not somehow limited to 100 Mbps? As I recall from the original add-on product sheet here, my tariff allows for a 'maximum' of 300 Mbps via the 5G / LTE connection. Has this changed?

Hey @nulltermination , current (latest) FW is said to have some strange behaviors, many customers (including myself) have had major problems running it. Actually, only way out seems to be downgrading to previous version. Just give it a try, if you're able to do so. Please only do this if you have the necessary technical knowledge and you know what you are doing! Suggested steps to downgrade: 1. get previous firmware for your SpeedPort Smart 4 model (A or B) https://www.telekom.de/hilfe/downloads/firmware-speedport-smart-4-typ-a-old.binhttps://www.telekom.de/hilfe/downloads/firmware-speedport-smart-4-typ-b-old.bin 2. cut connections to DSL/ 5G Receiver 3. update FW (downgrade) 4. switch off easy-support (if you're allowed to ;-)), since this will re-update your router 5. establish connections to DSL/ 5G Receiver NOTE: above steps will ERASE ALL SETTINGS. Your may try saving (before step 1)/restoring settings ...

‎Rtl plus live tv | Telekom hilft Community

Telekom hilft Community

Telekom Business Community

Privatkunden

Telekom Shops

Kontakt

Hinweis:

Dieser Inhalt wurde für MagentaTV erstellt und ist möglicherweise nicht für MagentaTV 2.0 gültig.

Wie finde ich heraus, welches MagentaTV ich nutze?

Gelöst

Rtl plus live tv

vor 4 Monaten

Hallo, live tv auf rtl plus geht nicht mehr. Ich muss wohl erwas zubuchen, obwohl rtl plus inklusive in meinem magenta vertrag ist. Was kann ich tun? Beste Grüße

Letzte Aktivität

vor 4 Monaten

von

Gelöschter Nutzer

127

0

18

Das könnte Ihnen auch weiterhelfen

RTL Plus Live TV funktioniert nicht

vor 11 Monaten

in

TV

237

0

4

Gelöst

RTL TV Now Premium Plus Live TV

vor 5 Jahren

in

TV

1401

0

3

Magenta TV smart, RTL plus Aktivierung nicht möglich

vor 2 Jahren

in

TV

618

0

3

Gelöst

RTL plus und BIG TV

vor einem Jahr

in

TV

641

0

6

Gelöst

rtl plus

vor 3 Jahren

in

TV

1583

0

5

Beliebte Tags letzte 7 Tage

Das könnte Sie auch interessieren

Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Zum Kontaktformular
Angebote anzeigen
Informieren Sie sich über unsere aktuellen TV-Angebote.
Zu den TV-Angeboten