Gelöst

Magneta TV App hängt bei Aufruf Programmübersicht

vor 4 Jahren

Hallo,

seit fast einem Jahr läuft auf unserem Fernseher Philips OLED die Magenta-TV-App problemlos.

Seit etwa einer Woche hängt sich die App immer dann auf, wenn man die Programmübersicht aufruft. Es erscheint ein grauer Hintergrund und das wars! Ansonsten kann man ganz normal fernsehen und mit Eingabe der Kanalnummer oder rauf und runter schalten die Kanäle wechseln.

Habe schon die App mehrfach gelöscht und neu installiert. Ohne Erfolg, leider.

Andere Apps wie Netflix und Amazon Prime laufen problemlos.

Bitte um Hinweise, wie man das Problem beheben kann.

Danke

311

1

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