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How do I find out which MagentaTV version I have?

Magenta TV 1.0 / Fire TV / Android / Sat.1 + Pro7 laden sehr schwergängig

1 year ago

Hallo zusammen,

 

seit mehreren Wochen stellen wir fest, dass die Streams von Sat.1 und Pro7 nur sehr schwergängig laden.

 

In Benutzung ist ein FireTV Max mit MagentaTV 1.0.

Internetverbindung ist seit Einrichtung eh und je  stabil (Glasfaser 250).

 

Cache und Daten der Magenta TV App wurden auf dem FireTV Stick bereits gelöscht und brachte keinerlei Besserung. 

 

Auch lädt der Stream der beiden Sender über die Android App nicht immer, bzw. mit sehr langer Ladezeit. 

 

Hat noch jemand eine Idee, woran das liegt? 

 

84

2

  • 1 year ago

    Gerade getestet hier über Browser (Firefox) über web.magentatv.de mit Sat1 und Pro7 und auch ZDF, alle ohne bemerkbare Probleme, außer einem allgemeinen Zeitverzug zu dem parallel laufenden MR401.

     

    Noch ein Test mit der Magenta TV App auf dem Tablet über WLAN, auch keine Probleme.

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    1 year ago

    Hallo @mnunn,

     

    mir ist das beschriebene Phänomen auch nicht bekannt. Magst du mal ein Video aufnehmen, damit ich sehen kann, was nicht so gut läuft? Du kannst uns das Video auch gerne per Privatnachricht zukommen lassen.

     

    Viele Grüße

     

    Katja M.

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