A notice:

This content was created for MagentaTV 2.0 and may not be valid for MagentaTV.

How do I find out which MagentaTV version I have?

Solved

Keine Magenta TV App für FireTV Cube 2.0 und Stick

1 year ago

Wir haben seit 14 Tagen MagentaTV MegaStream 2.0. Leider können wir nicht die MagentaTV App auf unsere Amazon FireTV Geräten laden. Die mit "MagentaTV" gefundene App kann nicht installiert werden. Mit "Magenta" und "Magenta TV" werden keine Apps gefunden. Beide Geräte haben die aktuellen Updates:

 

  • Fire TV Cube 2.0 hat die OS 7.6.6.9
  • Fire TV Stick (2023) hat die Version 6.7.0.2

 

Laut Ihrer Werbung sollte es ab der OS 6 funktionieren. Weder der Telefon- noch der Chatsupport konnten helfen. Auch bei Amazon gab es keine Hilfe - dort wurde auf die Telekom verwiesen.

 

Wo liegt das Problem?!! 🤔

376

8

  • Accepted Solution

    accepted by

    1 year ago

    Mucmuc

    Tut uns leid Aufgrund von geographischen Beschränkungen bist du nicht zum Kauf dieser App berechtigt.

    Tut uns leid

    Aufgrund von geographischen Beschränkungen bist du nicht zum Kauf dieser App berechtigt.
    Mucmuc
    Tut uns leid

    Aufgrund von geographischen Beschränkungen bist du nicht zum Kauf dieser App berechtigt.

    Sofern das Amazon Konto auf deutsch bzw Deutschland gestellt ist, versuche es mal mit einem Neustart des Routers, vermutlich bist du anhand der IP-Adresse "im" Ausland.

    0

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