Solved

Aus dem Kundencenter heraus auf dem macbook mit os catalina kann norton 360 nicht installiert werden, wäre inkompatibel?

5 years ago

Ich habe das Sicherheitspaket M Komplett M mit 3 Lizenzen, die zwischen Geräten auch gewechselt werden können (für Windows, MacOS, iOS, Android).

Eine Lizensz ist im Einsatz auf einem Wind10 PC!

Wollte auf mein neues MacBook mit OS catalina ebenfalls norton 360 aus dem Kundencenter herunterladen! Der Download wurde als inkompatibel mit dem Gerät und Betriebssystem abgelehnt!??

Was ist zu tun?

693

3

  • Accepted Solution

    accepted by

    5 years ago

    Hallo @WoWa1,

    wir freuen uns über eine Rückmeldung.
    Hat es inzwischen funktioniert? Falls nicht, gehen wir es gerne zusammen an, sobald das Profil befüllt wurde.

    Viele Grüße
    Marcel M.

     

    __

    Edit:

    Aufgrund der fehlenden Rückmeldung ist davon auszugehen, dass das Problem gelöst wurde.

    0

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