Probleme beim öffnen der Smart Home app

vor 6 Jahren

Ich bekomme beim öffnen der Magenta Smart Home App immer folgende Meldung. Siehe Anhang. 

Kann jemand helfen?! 

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7

  • vor 6 Jahren

    Hallo @tanja.moeller.ge 
    bist du Zu Hause ?

    WLAN einschalten und erneut versuchen ergab was ?

    Gruß

    Waage1969

    5

    Antwort

    von

    vor 6 Jahren

    Hallo @tanja.moeller.ge 

    WLAN wieder aktiviert ?

    Denn im Screenshot sieht es "deaktiviert" aus ?
    Rouer schon mal neu gestartet ?
    Gruß

    Waage1969

    Antwort

    von

    vor 6 Jahren

    Gleiche Situation bei mir, gestern. Homebase 2 stromlos machen und wieder anschließen (Stecker kurz ziehen und wieder einstecken) hat geholfen.

    Antwort

    von

    vor 6 Jahren

    Hallo @tanja.moeller.ge 

    vielleicht hilft der Tipp von @Morgenruhe bereits.

    Haber gerade extra mal eine Smart Home Base am Smart 3 eingerichtet, hier klappt es auch

    Bild nicht vorhanden

    Gruß

    Waage1969

    0

    Uneingeloggter Nutzer

    Antwort

    von

  • vor 6 Jahren

    Hallo @tanja.moeller.ge und willkommen in der Community,

    @Waage1969 hat bereits einige gute Hinweise gegeben, um die Fehlerursache ausfindig zu machen.
    Wie ist der aktuelle Stand? Hat der Tipp von @Morgenruhe die beschriebene Problematik behoben?

    Beste Grüße
    Malte M.

    0

Uneingeloggter Nutzer

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