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Meine Smart Home base 2 lässt sich nicht registrieren !

1 year ago

Die Zentrale wird in der App erkannt. Wenn ich auf registrieren gehe, geht die Registrierung ins unendliche.

Ich kann mich Stunden Zitat: anderen Dingen widmen!

reset mehrmals erledigt vom Netz mehrmals genommen mehrmals neu mit Router 7590 verbunden …

 

91

8

  • 1 year ago

    Ist die HB neu oder gebraucht gekauft?

    Gab es schon Smart-Home und es ist ein Base-Wechsel oder ist das ne komplette neu Registrierung?

     

    0

  • 1 year ago

    Nagelneu

    Eigentlich eine komplette Neuregistrierung

    aber nachdem was ich inzwischen alles versucht habe bin ich mir nicht mehr sicher 

    4

    Answer

    from

    1 year ago

    Andreas220

    Nagelneu Eigentlich eine komplette Neuregistrierung

    Nagelneu

    Eigentlich eine komplette Neuregistrierung

    Andreas220

    Nagelneu

    Eigentlich eine komplette Neuregistrierung


    Hallo @Andreas220 

     

    u.U. lag die Homebase schon länger beim Händler und hat nicht die aktuelle Firmware.

    versuche mal folgendes.

    https://www.telekom.de/hilfe/geraete-zubehoer/smart-home/nutzung-und-funktionen-von-smart-home/nutzung-der-smart-home-app-und-der-home-base/firmware-update-ueber-usb-stick?samChecked=true

     

    Answer

    from

    1 year ago

    Danke … das wars

    Answer

    from

    1 year ago

    Hallo @Andreas220,

     

    wie ich sehe, hat @cannondaleMuc dir hier bereits den richtigen Hinweis gegeben und deine Home Base 2 funktioniert wieder.

     

    Beste Grüße

    Malte M.

    Unlogged in user

    Answer

    from

  • 1 year ago

    Da bleibt es stehen 

    0

  • 1 year ago

    @Andreas220 

    bist Du per WLAN oder LAN an der 7590 dran (ggf. die Anbindung mal ändern).

    Gibt es ggf. Filter?

     

    0

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