Gelöst

Vertragsverlängerung über Mobileforyou - Kommt Bestätigung?

vor 8 Jahren

Guten Abend,

 

ich habe über Mobileforyou meinen Vertrag verlängert, weil das Sony XZ Premium dort vorbestellbar war. Ich habe den Vertrag auch unterschrieben zurückgeschickt (am 08.05.) und damit scheint der Vorgang durch zu sein. Was mich etwas irritiert ist, dass es von der Telekom noch keine Bestätigung für die Verlängerung gab und der Vertrag im Kundencenter immernoch als velängerbar hinterlegt ist.

 

Kommt da noch was, oder ist keine weitere Bestätigung notwendig?

875

7

  • Akzeptierte Lösung

    akzeptiert von

    vor 8 Jahren

    Ja, bei einem Wechsel verschickt die Telekom immer eine Info dazu. Daher war der Hinweis von Malte schon richtig. 

    0

  • Akzeptierte Lösung

    akzeptiert von

    vor 8 Jahren

    Zum Abschluss des Themas, falls andere hier auch dort vorbestellt haben:

     

    Mobileforyou aktiviert den Vertrag erst, sobald das zugehörige Handy an mich versendet wird.

    0

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