Hi Telekom,

I recently topped up £15 in my prepaid account on the app and was planning to use it to refill my data plan. I am using the MobilPrepaid XL plan. However over the span of 1 week I am noticing the value of my money decreasing. I have been mainly using data and only had a local call once. From what I know, the local calls in Germany should be free why am I getting charged?

Please look into it and disclose some transparency in this Matter .

Thank you