Solved

To change mobile traiff

10 months ago

Hello Support,

 

I have two Business flex connection, and I would need them to change to MagentaMobil Prepaid Basic (Prepaid Mobilfunk).

So that I pay for my usage, instead of monthly fee. 

Could you let me know the procedure for traiff change and when can I make this at earliest ? 

 

Kind Regards.

 

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    • 10 months ago

      @Customer123 
      FYI: I asked the Team for help

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      10 months ago

      Hello @Customer123,

       

      in order to change the tariff from a Business tariff to a Prepaid plan, the minimum contract duration has to be over. Once the date has been reached, you can tell us a time frame in which you are available for a call. Fröhlich 

       

      Kind regards

       

      Anna

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      10 months ago

      Hello @Customer123,

       

      in order to change the tariff from a Business tariff to a Prepaid plan, the minimum contract duration has to be over. Once the date has been reached, you can tell us a time frame in which you are available for a call. Fröhlich 

       

      Kind regards

       

      Anna

      0

    • 10 months ago

      Hi @Anna K. 

      Thanks, I will contact you when the minimum contract period is over.

       

       

      Kind Regards.

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      Answer

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      10 months ago

      Dear @Customer123,

       

      With pleasure at any time. 

       

      Liebe Grüße 

      Karin Kr. 

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