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Terminate mobile contract
3 years ago
I have been trying to terminate my mobile contract online within 30 days notice but online only allows for 3 months. I am due to leave Germany 31 Dec. I originally made the termination request on 2 November. I have had my contract since June 2019.
https://www.telekom.de/hilfe/auftrag-erste-schritte/umzug/umzug-ins-ausland
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3 years ago
This is no longer Up to Date. Since the 1. of December this is one month. So you could terminate your contract for the 3. of January.
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3 years ago
Yes I understand that but when I attempt to terminate my contract under the new policy at the local Telekom store I am being told I have to do 3 months.
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3 years ago
Thank you for your message, @Alexisholmes .
I also replied to your other post today.
Please enter your contact details and then send me feedback.
I will then get in touch with you.
Kind regards
Carolin L.
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3 years ago
I updated my contact details.
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Accepted Solution
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3 years ago
As discussed, I have now canceled the contract on January 6, 2022.
Please note that in February you will still receive a bill for the 6 days in January.
With this in mind, I wish you a nice evening.
Kind regards
Carolin L.
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