Telekom stuck on EDGE since yesterday (Iphone 12 mini - ios 15)

vor 3 Jahren

Hi my Telekom card is stuck on EDGE ever since the major issue happened yesterday 22.02.2022 on the Telekom network. How do I fix it to work with LTE / 5G again on an iphone 12 Mini (ios 15)?

 

Thanks+

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    • vor 3 Jahren

      Good evening @lukeneves

       

      thanks for your writing and welcome to our community.

       

      Due to your discription it seems that the network switched from LTE / 5G to 2G only.

      Please check your settings in your iPhone: Settings -> mobile network -> data options -> language & data -> tag LTE / 5G only here.

       

      Is this already active, please try this one:

      Start the flight mode. Restart your iPhone. Wait until it's fully restarted. Then deselect the flight mode again and wait until it's connected to the mobile network again.

       

      I hope that one of these can help you with this problem so far and I'm happy about your feedback.

       

      Best regards 

       

      Sarah D. 

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