Telekom App Anhänge lassen sich nicht öffnen Android

vor 5 Jahren

Hallo zusammen,

 

PDF und PDI Anhänge lassen sich seit kurzem weder auf dem Samsung S8 und Tab A öffnen. Was ist zu tun?

 

danke und Grüße 

2722

3

  • vor 5 Jahren

    Hat die Telekom App die Berechtigung auf den Telefonspeicher zu zugreifen?
    Da die Anhänge dort zwischengespeichert nicht braucht man die Berechtigung. Wenn du diese über Android verweigert hast dann kann man auch nicht öffnen.
    Du kannst das nachgucken unter: Einstellungen -> Apps & Benachrichtungen -> Telekom App auswählen(evtl vorher auf "alle Anzeigen") -> Dann bei Berechtigungen gucken und ggf. erteilen..

    1

    Antwort

    von

    vor 5 Jahren

    Danke für die schnelle Antwort. Das war es leider nicht, die Berechtigungen sind alle erteilt. 

    Uneingeloggter Nutzer

    Antwort

    von

  • vor 5 Jahren

    Seit kurzem? Vielleicht eine Folge des letzten Updates (ende Oktober). Installiere die App doch mal neu. Und Handy/Tablet bitte auch einmal neustarten.

    Grüße
    Michael

    0

Uneingeloggter Nutzer

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von

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