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s22 ultra schwankt zwischen empfang und kein empfang

2 years ago

s22 ultra LTE / 5G schwankt zwischen empfang und kein empfang .  siehe anhänge  wenn empfang da ist sind es 4-5 empfangsbalken .

 

und es ist schnell 180 - 200 mbits  . es schwankt immer alle 5 min von kein empfang ( kein dienst ) zu empfang 4-5 empfangsbalken . wenn ich 2 g erzwinge ist das probelem nicht . das Problem ist erst seit 1 woche ,   Voher ging es ohne Problem

 

s22 ulra wurde auch schon auf Werkseinstellung zurückgesetzt . Keine Änderung an denn Problem .

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  • 2 years ago

    bilder von handy

    6

    Answer

    from

    2 years ago

    @Stefan.K.85 

    Ist das an mehrerer Orten die etwas weiter auseinander liegen getestet worden oder immer nur an einem Ort?

    Answer

    from

    2 years ago

    @holzher24  @ Geralt von Riva ich war heute mal  in der stadt da ging handy normal   . bei 4G und 5G keine probelme das problem ist nur zuhause .

    Answer

    from

    2 years ago

    @Stefan.K.85 

    Dann liegt es an der Versorgung bei ihnen zu Hause.

    Mal die 08003302202 angerufen und gefragt, ob es zur Zeit Probleme Störungen in ihrem Umfeld gibt?

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  • Accepted Solution

    accepted by

    2 years ago

    Hallo @Stefan.K.85,

     

    ich prüfe gerne, ob es an deinem Wohnort eine Funktionseinschränkung gibt.

    Zu welcher Zeit passt dir ein Telefonat?

     

    Beste Grüße

    Malte M.

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