Solved

Prepaidkarte reaktivieren

2 years ago

Guten Tag

ich habe heute einen Meldung auf mein Handy bekommen dass meine prepaid Sim-karte nicht eingerichtet ist von daher vermute ich dass die nummer irgendwie gesperrt ist (ohne im voraus einen Mitteilung dass mein karte deaktiviert wird).

Ich möchte gern meine gesperrte Prepaidkarte wieder reaktivieren, wie kann ich es machen ?

mit freundlichen Grüßen

1103

3

  • Accepted Solution

    accepted by

    2 years ago

    @foufa 

    Die 08003302202 anrufen, da wird ihnen geholfen.

    Dort erfahren sie dann auch, ob die Karte noch reaktiviert werden kann.

    Innerhalb von 112 Tagen sollte die Reaktivierung theoretisch kein Problem sein, siehe hier:

    0

  • 2 years ago

    Hallo @foufa, 

     

    hattest du schon mit der Hotline Kontakt? 

    Konnte deine Prepaid Karte reaktiviert werden? 


    Viele Grüße 

    Elvira H.

    0

  • 2 years ago

    Hab das Thema auch schon mehrfach durch, obwohl automatische Aufladung aktiv ist. Bin mittlerweile so genervt, dass ich wahrscheinlich inkl meinem Vertrag zu einem anderen Anbieter wechsle. Laut Verbraucherschutzzentrale Schleswig Holstein ist dieses Geschäftsgebaren auch sehr fragwürdig 

    0

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