Solved

MultiSim für Apple Watch bestellt - doppelte Buchung nach Fehler sowie erhöhter Preis

2 years ago

Hallo zusammen,

 

ich habe für meine neue Apple Watch direkt über das iPhone eine MultimSim bestellt. Der erste Versuch ist in einer Fehlermeldung geendet. 

 

Beim zweiten Versuch lief alles sauber durch - die MultiSim ist jetzt auf der Apple Watch aktiv. 

 

Allerdings wurden meinem Vertrag jetzt doch 2 MultiSim Karten hinzugefügt, für jeweils 15 €. Obwohl die MultiSim für eine Apple Watch nur 5 € kosten dürfte. 

 

Könnt ihr mir helfen das Thema glatt zu ziehen - also die Fehlerhaft gebuchte MultiSim zu entfernen und die korrekt gebucht mit dem richtigen Preis zu versehen? 

 

Danke und viele Grüße

Tobias

138

3

  • Accepted Solution

    accepted by

    2 years ago

    @Kronex 

    Das können sie unter der 08003302202 ganz schnell regeln.

    Oder sie warten hier auf einen Teamie , die schauen regelmäßig in die Threads.

    1

    Answer

    from

    2 years ago

    Vielen Dank - die Kollegen unter der 08003302202 konnten den Vorgang schnell lösen!

     

    Thema ist damit geklärt.

     

    VG Tobias

     

    Unlogged in user

    Answer

    from

  • Accepted Solution

    accepted by

    2 years ago

    Vielen Dank - die Kollegen unter der 08003302202 konnten den Vorgang schnell lösen!

     

    Thema ist damit geklärt.

     

    VG Tobias

     

    0

Unlogged in user

Ask

from

This could help you too

MultiSIM für Apple Watch

3 months ago

in  

Mobilfunk

100

1

2

MultiSIM für Apple Watch mit falschem Preis deklariert.

5 years ago

in  

Mobilfunk

369

0

3

Apple Watch Ultra: Aktivierung MultiSim

7 months ago

in  

Mobilfunk

151

0

2

Solved
MultiSIM Preis bei XL Young

2 years ago

in  

Mobilfunk

316

0

1

Solved
MultiSim (eSIM) für Apple Watch - Bestellung nicht möglich

2 years ago

in  

Mobilfunk

313

0

3

Popular tags last 7 days

No tags found!

You might also be interested in

 

Social Media

Telekom FacebookTelekom InstagramTelekom X

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.

Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.