Gelöst

Mail-Adresse ändern Kundencentern

vor 3 Jahren

Hallo Telekom-Team,

 

im Kundencenter wird mir die ganze Zeit angezeigt, ich soll meine Mail-Adresse bestätigen, allerdings bei einer völlig veralteten Mail. Überall, wo ich im Kundencenter Mail-Adressen angeben kann, habe ich meine aktuelle angegeben. Trotzdem wird mir auf der Startseite angezeigt, ich soll meine alte Adresse bestätigen. Wie kann ich alle Mail-Adressen im Kundencenter auf die aktuelle aktualisieren?

 

Danke!

2460

0

31

  • Akzeptierte Lösung

    akzeptiert von

    vor 3 Jahren

    Guten Morgen @Quarkii,

     

    wir haben eine Rückmeldung aus dem Fachbereich erhalten. 

    Die Rückrufnummer ist im System hinterlegt. 

     

    Viele Grüße

    Heike B. 

    0

  • Akzeptierte Lösung

    akzeptiert von

    vor 3 Jahren

    Hat anscheinend geklappt - mit etwas Anlauf 😄 Danke

    Bild nicht vorhanden

    0

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