FNEB0008 - Bitte wählen Sie eine Vorwahl aus der Liste
2 years ago
I have one issue while ordering a prepaid sim card with a issue: FNEB0008 - Bitte wählen Sie eine Vorwahl aus der Liste
Could you please help?
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2 years ago
See here..
https://telekomhilft.telekom.de/t5/Mobilfunk/Bestellvorgang-Fehlermeldung/td-p/5932286
Call telekom hotline or wait for ...
@Julia S.
Kundenservice Mobilfunk: 0800 33 02202 vom Handy: 2202
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2 years ago
Fill your profil with kundenr...telefonnumber..telefontimes..
And know last 6 from iban nr
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2 years ago
Did you want a telportierung ??
Here the text from solution from the above link in english..
Thank you, I spoke to my colleagues by phone. This may be due to an unusual area code when porting the phone number (5 digits instead of 4 digits), the colleague had to look for the correct area code on the phone and apparently the automatic system on the homepage cannot assign it correctly...
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1 year ago
Hello somebody at home ? Problem resolved ?
Back to the future Part 4
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1 year ago
Hello, no, problem is still there. I am typing my phone number in format starting with a 015… if I try differently the system is changing it. I called also a support, nothing.
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1 year ago
What means....nothing.. ,??
What is your precall. 0123 or 01234
4 or 5 signs
And then your personal telnr
0123..9876543
Or
01234...9876543
What is your old provider .???
Please wait for Teamie
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1 year ago
My provider is Lebara and my number starts with 015510xxxxxx
Kundenservice Mobilfunk: they couldn't help me, it's not their domain.
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1 year ago
Do you want to portier your number to telekom.. and then its problem of telekom..
Look at my link above...they have problem to portier your number..
You have to say that to kundenservice that you want to portier. Or
Wait for Teamie
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1 year ago
Did you do this...look in the middle..
https://www.lebara.de/de/hilfe/anleitung/rufnummer-mitnehmen.html
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1 year ago
@→Mataimaki←
Guten Morgen..leider kenn ich mich mit Portierung wenig aus und der user scheitert beim kundenservice...evtl wg englisch...
Mein englisch ist schon 52 jahre altes schulenglisch. Wenig flüssig. .und brüchig..
Kannst du einen Teamie um Hilfe bitten ??
Danke 1000fach
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1 year ago
Thank you for your message, @Anica Plecic.
I would be happy to help you with the problem. But to do this, please fill out and save your contact details. use the following link for that:
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile:telekom-custom-user-profile-userdata
If you did that, please write to me again here. I'll call you then.
Kind regards
Carolin L.
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1 year ago
Dear Caroline, I fulfilled my data.
Thank you, I will wait for your call.
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1 year ago
Alles absolut korrekt, eingegeben @HARTMUTIX
Wir haben sogar darüber hinaus noch weitere Varianten versucht.
Alles kommt zum gleichen Ergebnis und ich bin wirklich ratlos.
Freundliche Grüße
Carolin L.
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1 year ago
Dear Caroline,
I quit after almost one month of dealing with it.
Thank you so much for your support.
At least you tried, compared to the others 😄
Kind regards,
Anica
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1 year ago
Thank you for your reply, @Anica Plecic.
I'm still so sorry that I couldn't find a solution.
Nevertheless, I wish you all the best for the future.
Kind regards
Carolin L.
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1 year ago
Ok..lebara hat 2022 den provider gewechsel vorher telekom und jetzt 02
..ohne garantie...
..muss nicht auslöser des problems sein..
..kenn mich mit portierung nicht aus.
Aber...
..evtl in english übersetzen und TE geben..
Dann sollte der TE das eben andersrum machen und bei lebara die portierung nach telekom beantragen. ..
Nur ein beispiel..
https://praxistipps.chip.de/lebara-rufnummer-mitnehmen-so-gehts_147774
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