eSIM QR Invalid

vor 15 Tagen

Hi everyone,

I recently did a triangular porting from Telekom > congstar > Telekom to be able to switch to Jahrestarrif. The mobile number is supposed to be ported today and my sim card from congstar is already invalid. So I proceeded with trying to add my eSIM, however it shows that the QR code has already been used. I thought it might be an issue with activation, but that does not work as well. 

Can someone advise what am I missing here. The QR for instructions also shows no data found. I’m not good at speaking German yet language therefore prefer to write here. 

IMG_6997.jpeg

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vor 14 Tagen

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    • vor 15 Tagen

      mukul2259

      The mobile number is supposed to be ported today

      Hi everyone,

      I recently did a triangular porting from Telekom > congstar > Telekom to be able to switch to Jahrestarrif. The mobile number is supposed to be ported today and my sim card from congstar is already invalid. So I proceeded with trying to add my eSIM, however it shows that the QR code has already been used. I thought it might be an issue with activation, but that does not work as well. 

      Can someone advise what am I missing here. The QR for instructions also shows no data found. I’m not good at speaking German yet language therefore prefer to write here. 

      mukul2259

      The mobile number is supposed to be ported today

      If "today" means Jan 28th then I guess that you need to be more patient until the Telekom contract gets active.

      Maybe it works already now.

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    • vor 15 Tagen

      Hello @mukul2259,

       

      no worries, the SIM card will automatically activate itself during the day. 😊

       

      Kind regards

       

      Anna

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    • vor 14 Tagen

      Works now, had to wait. Thanks!

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      von

      vor 14 Tagen

      @mukul2259,

      Great! I'm glad it worked. 🎉

       

      Please don't hesitate to reach out if you have any questions.

      Best Regards


      Luke

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