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vor 2 Jahren
Guten Abend @Missyplaygirl,
hast du es sowohl über das Kundencenter, die MeinMagenta App und auch die Page pass.telekom.de versucht? An welcher Stelle erhältst du die Fehlermeldung?
Falls das alles weiterhin nicht klappt hinterlege bitte deine Daten in deinem Communityprofil und gib uns hier im Thread im Anschluss eine kurze Info, wann du morgen telefonisch erreichbar bist.
Viele liebe Grüße
Julia S.
0
vor 2 Jahren
Hi julia
habe Alle Varianten versucht, nirgends ging es. Er bringt eine lange Fehlermeldung.
Es handelt sich um eine Family Card Teen.
lg
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Antwort
von
vor 2 Jahren
Hey @Missyplaygirl wir helfen dir.
Hinterlege bitte einmal deine Daten im Profil damit ein Anruf möglich ist. Halte deine Daten wie IBAN und Kundennummer zur Legitimation bereit. Und gib mir einen Wink wann es zeitlich passt.
Liebe Grüße Cosa M.
Antwort
von
vor 2 Jahren
Habe ich erledigt und bin erreichbar
Antwort
von
vor 2 Jahren
Hallo @Missyplaygirl ,
leider erreiche ich dich gerade nicht.
Ich hätte die Möglichkeit in meinem System die Dayflat für dich zu buchen.
Allerdings möchte ich das vorher gerne kurz mit dir besprechen.
Zur Legitimation müssten wir bitte eh kurz telefonieren.
Wann darf ich es erneut versuchen?
Liebe Grüße
Marita W.
Uneingeloggter Nutzer
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von
Uneingeloggter Nutzer
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