Solved

Vertragswechsel -Router Tausch unbedingt nötig?

4 years ago

Hallo , 

wir haben unseren Vertrag von 50 auf 100 umgestellt, haben auch einen neuen Router bekommen. Der ist aber genaue der gleiche , wie unser aktuelle Router. Wir haben auch schon den Speed Test gemacht, die Leitung gibt 87mbit/s mit dem alten Router . 

Müssen wir unbedingt den alten Router austauschen ? 

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  • Accepted Solution

    accepted by

    4 years ago

    Hallo @Eott,

    vielen Dank für deinen Beitrag hier in der Community!

     

    Schön, dass Ihr euch für das schnelle Internet entschieden habt😉 Wenn der aktuelle Router auch mit der schnelleren Leitung kompatibel ist, so wird ein neuer Router nicht gebraucht. Möglicherweise hat man euch (meine Vermutung) vom aktuellen Speedport Smart die neuere Generation zugeschickt?!

     

    Solltet Ihr den neuen Router nicht benötigen, könnt Ihr diesen HIER innerhalb von 14 Tagen nach Erhalt zur Retoure anmelden und anschließend an die Telekom zurückschicken.

    1

    Answer

    from

    4 years ago

    Nee muss nicht zwangsläufig gemacht werden , dieSpeedtests nicht aber nicht unbedingt aussagekräftig ,entscheidend ist das was im Routerlog steht

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