Hello,

My internet connection setup by technician was done on May 5th however I wasn't able to activate the connection through the link sent as there was a error message stating device status offline.

We informed the customer support team last week and itself and appointment was scheduled for today(Störungsnummer: 308330266) however no one came to check the connection and fix the issue (Fritzbox power/fiber led blinks continuously isn't stable)

I request you to help me and fix this at the earliest since I'm unable to work because of this