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Transfer prepaid contract to my MagentaMobile XL plan as a +Kart+
vor 2 Jahren
Hello,
I have a magentamobile XL plan with a addon pluskarte and a pluskarte+ number.
I have another prepaid plan in my name and want to transfer to my XL plan a plukarte+ number for 9,95 EUR/month.
Can someone help/assist me with how to do that?
I don't speak good german so can't do it over the phone. Is there an English-speaking helpline for Telekom?
Regards,
Mohit Singh
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vor 2 Jahren
@Mohit Singh
That's no problem, a Teamie can do that for you.
Since their customer profile is filled out, be patient and a Teamie will get back to you.
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vor 2 Jahren
Hello @Mohit Singh,
I'm happy to help you with your request and explain the procedure to you.
On which time are you available for a call?
Kind regards
Malte M.
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vor 2 Jahren
I would be free tomorrow morning from 9 AM-2 PM. I can attend a call then.
@Malte M.
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vor 2 Jahren
Thank you very much for the very nice phone call, @Mohit Singh .
As discussed, I took care of the changeover.
The prepaid card is now a PlusKarte+.
I wish you a nice day!
Kind regards
Carolin L.
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vor 2 Jahren
Thank you @Carolin L. for the help 😊
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vor 2 Jahren
Thank you very much for the very nice phone call, @Mohit Singh .
As discussed, I took care of the changeover.
The prepaid card is now a PlusKarte+.
I wish you a nice day!
Kind regards
Carolin L.
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