Gelöst

Tarif zwar als Neukunde verfügbar aber nicht beim Tarifwechsel

vor 4 Jahren

Hallo, beim Verfügbarkeitscheck wird mir angezeigt das bis zu 250 M/bits möglich wären. Wenn ich nun meinen Tarif wechseln möchte sind anscheinend leider nur 16 M/bits möglich. Was mich wundert ist das ich als Neukunde alle Tarife also auch 250 M/bits bekommen könnte. Mein aktueller Vertrag ist Call & Surf Comfort IP (5).

1561

19

  • Akzeptierte Lösung

    akzeptiert von

    vor 4 Jahren

    @irina3
    Weiter geht es.

    Bild nicht vorhanden

    Das Querkabel zu dem Kasten, der näher bei dir steht, wird voraussichtlich Anfang Q3 diesen Jahres erweitert und dann geht auch schnelleres DSL. Ich habe ein Auge drauf.

    Greetz
    Stefan D.

    0

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