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vor 4 Jahren
Wurde denn schon eine Störung gemeldet?
Ist der Router gekauft oder gemietet?
2
Antwort
von
vor 4 Jahren
Router ist gemietet.
Eine Störung wurde noch nicht gemeldet. Wo kann ich dies tun ?
Antwort
von
vor 4 Jahren
@Pbrunner0504 08003301000 Kundennummer bereit halten oder
Hier Kannst Deine Leitung mal Vorprüfen und auch eine Meldung absetzen
https://www.telekom.de/hilfe/hilfe-bei-stoerungen
Uneingeloggter Nutzer
Antwort
von
vor 4 Jahren
Wenn Sie diese Fehlerursachen bereits alle ausgeschlossen haben, hilft vermutlich nur noch die Meldung einer Störung.
0
vor 4 Jahren
herzlich willkommen in unserer Community und vielen Dank, dass Sie Ihre Daten bereits hinterlegt haben.
Ich habe mir eben das erstellte Ticket geschnappt und angesehen. Zunächst wurde nun die Leitung noch einmal neu gestartet. Bitte in diesem Zeug auch den Router noch einmal für 10 Minuten vom Strom nehmen.
Wie sieht es danach aus?
Viele Grüße
Oliver I.
0
Uneingeloggter Nutzer
Frage
von