Gelöst

Slow Connection

vor 2 Monaten

Dear experts,

Thank you in advance for your support.

I recently got Glasfaser 600 plan activated, couple of days ago.

During the first day, I really hit the 600Mbps, but I was having internet outages on regular intervals (Every couple of minutes, for about 30 seconds.) Then I used the "repair connection" functionality of the MagentaApp, and connection issue is solved, and outages stoopped.

However right now, when I check the speed of the connection, I see that it is maxed around 90Mbps, which is way lower than the speed of my actual plan.

I did use the "repair connection" functionality couple of times, but that didn't solve the problem.

Am I missing something? All the connection within the house (router/modem/cables etc.) are okay; so I don't know what is the issue here.

Thank you again for your support, and I wish you a great Sunday!

Kind regards,

Screenshot 2025-08-31 102129.png

Screenshot 2025-08-31 102652.png

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