Solved

Rufnummern nach Portierung aus Fremdnetzen nicht erreichbar

6 years ago

Hallo zusammen,

 

ich habe 2 Festnetzrufnummern am 17.01. nachträglich zu meinem Magenta Zuhause L Anschluss portieren lassen. Seitdem sind beide Rufnummern zwar aus dem Telekom-Netz erreichbar, allerdings nicht aus fremden Netzen (z.B. Vodafone oder PYUR). Scheinbar ist das Routing dahingehend noch nicht aktualisiert worden. Hat jemand eine Idee, was ich selbst erstmal noch tun könnte bzw. könnte ein Teami sich das einmal anschauen?

 

Vielen Dank für die Unterstützung!

373

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7

  • Accepted Solution

    accepted by

    6 years ago

    Hallo @Tabea Ka. 

     

    die Portierungsstörung ist behoben, meine beiden Rufnummern sind nun erreichbar. An dieser Stelle nochmals vielen Dank für die schnelle Kontaktaufnahme, ich war übrigens begeistert von der Art unserer gestrigen Kommunikation 😀 👌

    So stelle ich mir unkomplizierten und persönlichen Kundenservice vor.

     

    Viele Grüße ans ganze Team!

    André

    0

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