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1 year ago
Hallo @IrisHauer
woran scheitert es?
Hierrüber versucht?
https://www.telekom.de/hilfe/miete/
Auch mal mit alter PLZ, falls du mal umgezogen bist?
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1 year ago
Der Retoureschein läßt sich nicht erstellen als QRCode
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1 year ago
@IrisHauer
Bitte dein Profil komplett befüllen. Datenschutz ist gewährleistet, da nur das Telekom-hilft-Team, deine Daten im Profil einsehen können.
Hier geht es zum -Profil / "Meine Einstellungen"-
Wie es gemacht wird, steht im Spoiler:
Im Abschnitt "Kundendaten für den Kundenservice" muss der Schieberegler bei "Ich erteile die Einwilligung für die Verwendung meiner Daten." nach rechts gestellt werden
Felder bitte ausfüllen: (3 Felder)
Zum Schluss, ganz unten, auf den Button "Speichern" klicken. Nicht vergessen 😉
Das Team ist tägl. von 7 bis 23 Uhr hier unterwegs (7 Tage). Daher wäre es gut, großzügige Zeiträume anzugeben, wann man dich anrufen darf.
z.B. 14-16 Uhr, 19-21 Uhr, ...
Halte zwecks Legitimation auch deine IBAN bereit (letzte 6 Stellen)
Bitte kurze Info, wenn du dein Profil befüllt hast
Gruß Marcel
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1 year ago
Bin nicht umgezogen
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1 year ago
Ist erledigt!
Danke schön!
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1 year ago
Gude @IrisHauer,
leider ist dein Benutzerprofil noch nicht befüllt, sonst hätte ich dich direkt kontaktiert.
Bitte befülle dein Profil so wie von @Marcel2605 beschrieben und gib uns anschließend hier Bescheid.
Beste Grüße
Mario Sa.
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