Hello Dear,
On the 2nd of January, 2024, I applied for the cancellation of my DSL contract because I moved out from the previous address to a new address and in my new address there is already an internet connection. As there is one month of notice period, so my termination date was the 2nd of February, 2024.

However, today I got an invoice for the whole month of February 2024. Please let me know why I am getting the bill as I've already requested for the cancellation.

Thank you

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Regards,
Kabir