Gelöst

Persönliche Kundendaten herausfinden?

vor 4 Jahren

Hallo!

 

Ich habe ein riesen Problem, mein Internet funktioniert seit tagen nicht, also habe ich meinen Router auf die Werkeinstellungen zurückgesetzt. Beim Einrichten muss ich allerdings meine Zugangsnummer eingeben. Diese finde ich nicht mehr, da ich vor kurzem umgezogen bin und die Dokumente nicht mehr finde. Ich kann auch keine Hilfe im Kundenservice in anspruch nehmen, weil ich meine Kundennummer ebenfalls nicht habe. Die E-mail die mit mein Telekom vertrag verknüpft ist wurde gehackt. Ist also auch keine Option. Ich habe also keine Möglichkeit meine Kundendaten irgendwie selbst herauszufinden, was kann ich da jetzt tun? 

 

Danke im vorraus!

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