No internet for over 1 week now.
4 years ago
Hello,
My Telekom WiFi has been down since last Monday. Status light and WLAN light is on. WiFi connection allows you to connect but no internet. Not sure what to do because I tried calling Telekom no one helps me because I don’t know German and they end the call.
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4 years ago
Hi @Miladmehri786 ;
this is costumer to costumer Community.
If you need support by the telekom team of this board,
so leave you account Id and a number to call back.
In you profile: see link below
Bitte hier deine Persönlichen Daten einfügen
Benutzerdaten für den Kundenservice angeben
Dieser Bereich ist nur für Telekom Mitarbeiter sichtbar.
After wards, give a pong here, that it is done 😉
That the team can take over
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4 years ago
Hi @Miladmehri786
if you want, that the Telekom Hilft Team call you back.
So, you have to your data at your Profile 😎
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile%3Atelekom-custom-user-profile-userdata
This place is visible for you and the telekom team only.
Depending on the member status, can I see, that you don't leave any data.
So please update and give feedback, if it is done.
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4 years ago
Hello @Miladmehri786
@WerWeißWas already gave good advice. Please fill your profile, so I can have a look at your connection.
Regards
Karsten L.
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