Das könnte Sie auch interessieren
Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
vor 2 Monaten
Hi Katarina,
you have to fill your profile here in the community. The Telekom Team will then call you.
Please fill out all details and report here when done, also suggest time slots you can be reached.
Best wishes,
Coole Katze
0
vor 2 Monaten
Hi Coole,
My info is updated, i can be reached tomorrow from 10 do 18:00. On the number provided in my info! Please note that i only speak English.
Thank you!
6
von
vor 2 Monaten
Hi Belana,
Yes i would still like to move the appointment, but can you please help me understand how do i know now when i will receive the router, or can i pick it up somewhere since i will not be staying at the apartment that i dont have internet while i need to work. And if i dont have a router how can they come for the appointment what will they do then?
0
von
vor 2 Monaten
Hello Belana, as i move from abroad i will not be home to receive the router, can i move appointment to 29.10.2025. and could they bring router with them then?
0
von
vor 2 Monaten
but can you please help me understand how do i know now when i will receive the router,
Hi Belana,
Yes i would still like to move the appointment, but can you please help me understand how do i know now when i will receive the router, or can i pick it up somewhere since i will not be staying at the apartment that i dont have internet while i need to work. And if i dont have a router how can they come for the appointment what will they do then?
Look here:
the router get delivered a few days before the appointment.
Hello @KATARINAM,
the router get delivered a few days before the appointment.
Do you still want to change the appointment to a different day?
Kind regards
Belana
But as I understood you aren't (yet) here to get it delivered?
And here:
And if i dont have a router how can they come for the appointment what will they do then?
Hi Belana,
Yes i would still like to move the appointment, but can you please help me understand how do i know now when i will receive the router, or can i pick it up somewhere since i will not be staying at the apartment that i dont have internet while i need to work. And if i dont have a router how can they come for the appointment what will they do then?
Establish the line; they do absolutely nothing with router, that's your turn (connect/setup of the device).
@Sven Ö. @Belana M. , mögt ihr da noch mal ein Auge drauf haben? Ich fürchte das geht so alles nicht.
0
Uneingeloggter Nutzer
von
Offizielle Lösung
akzeptiert von
vor 2 Monaten
Thank you for the pleasant conversation earlier. 🙂
As discussed, the router was delivered to your neighbors today. 👍🏽 We were able to successfully postpone the delivery date to the 29th of October 2025. You will receive a confirmation of the date by email shortly.
Best regards
Timur
5
von
vor 2 Monaten
Hi Timur, just wanted to check if you have any info who took my router, as i did not receive any info about that in the mailbox. :)
0
von
vor 2 Monaten
Managed to find it on the end! :)
von
vor 2 Monaten
Hi @KATARINAM
Did you get the router now? 🙂
Best regards Inga Kristina
0
Uneingeloggter Nutzer
von
Uneingeloggter Nutzer
von