Solved

MagentaZuhause L - MagentaTV Smart Auf Magenta Entertain als Angebot

3 years ago

Hallo Team, 

ich habe am 11.02.2022 eine Angebot (per EMail erhalten) wahrgenommen der den umstieg von von 

MagentaZuhause L - MagentaTV Smart -> auf -> MagentaTV- Entertain beinhalten sollte.

Angebot Auszug -> "Schnell sein lohnt sich! Wenn Sie in den nächsten 3 Tagen wechseln, erhalten Sie MagentaTV Entertain L ohne Aufpreis* in den ersten 12 Monaten - ab dem 13. Monat für nur 5 €* mtl. mehr - als in Ihrem aktuellen Tarif.... "

"* Aktion gilt bis 14.02.2022. MagentaTV Kunden, die erstmalig einen MagentaTV Entertain M-XXL Tarif mit gleicher oder höherer Bandbreite buchen, erhalten eine Gutschrift in Höhe von 24 €."

Diese Angebot wurde auch direkt am 11.02.2022 per Auftrag erfasst und habe die Auftragsbestätigungsmail (11.02.2022) erhalten. 

Seit dem passiert da leider nichts mehr. Kann mir da jemand Infos zum Verlauf mitteilen?

Grüße und Danke für die Bearbeitung/Hilfe

329

7

  • Accepted Solution

    accepted by

    3 years ago

    Guten Abend @Mr_Iron,

     

    vielen Dank für deine Nachricht.

    Ich habe mich gerne darum gekümmert und den Versand per E-Mail veranlasst.

    Bitte entschuldige die Verzögerung.

    Ich wünsche ein erholsames Wochenende.

     

    Herzliche Grüße

    Kathrin W.

    0

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