Gelöst
Home WiFi appears to be working, but cable connection to pc suddenly not
vor einem Jahr
Hello all. Today when I turned on my PC, my computer could not connect to the Internet. I notice however my mobile phone can still connect to the WiFi network. I have tried the computers troubleshooter, reset the router, reset the connection via the online telekom site and even replaced the ethernet cable. I am out of ideas. Please help, I work from home :<
Cheers,
Janine.
100
0
4
Das könnte Ihnen auch weiterhelfen
299
0
10
vor 2 Jahren
299
0
8
vor 3 Monaten
46
0
2
Beliebte Tags letzte 7 Tage
Das könnte Sie auch interessieren
Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
vor einem Jahr
Are there any signs of life on the wired Ethernet interface Brettern the computer and the router, e.g. can you ping the router's IP address from the computer?
Is there any chance you could test the wired connection to the router with a different computer, like friend's laptop computer?
What model is your router?
0
0
Akzeptierte Lösung
akzeptiert von
vor einem Jahr
Thanks for the advice
I was going through pinging the router and once i logged into it discovered that actually it needed a system software update. Don't know why that didn't affect the WiFi but oh well, seems to be working now. Thanks!
2
von
vor einem Jahr
Great to hear that it working now, thanks for letting us know.
0
von
vor einem Jahr
Hey there @janjan64!
We're glad to hear, everything is working properly again. Should you require further assistance, please don't hesitate to reach out, and we'll get in touch!
Kind regards
^Christian
0
Uneingeloggter Nutzer
von
Uneingeloggter Nutzer
von