Solved

Glasfaser und Netgear

6 years ago

Hi,

I just moved to Germany and brought my Nighthawk Router with me.

I could not configure it to connect to the modem (fiber), and IT refuses to help, stating I need a new router...

Can I use my Netgear router (as a master router)?

Thanks,

 

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8

    • Accepted Solution

      accepted by

      6 years ago

      Which Model?

      Do you have your PPPoE Account Data and Personal password?

      You have to Tag your pppoe wan Interface with  vlan id 7.

      3

      Answer

      from

      6 years ago

      Hi
      It's Nighthawk X8.
      Yes, I've configured it for pppoe, with the user/pass.
      What do you mean vlan I'd 7? Where can I set it?

      Answer

      from

      6 years ago

      Thank you, that was missing.
      For future reference: under advanced/VLAN/ IPTV Setup mark Enable VLAN/ IPTV Setup and add vlan id 7

      Answer

      from

      6 years ago

      VLAN configuration for internet access does not seem to be mentioned in the downloadable user manual for the Nighthawk X8, but there is a knowledgebase article on the Netgear website dealing with the topic. Maybe it is helpful for you: IPTV -services" target="_blank" rel="nofollow noopener noreferrer">https://kb.netgear.com/000059623/How-do-I-configure-my-Nighthawk-router-to-support-Deutsche-Telekom-Internet-and- IPTV -services

       

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    • 6 years ago

      Ohad

      Hi, I just moved to Germany and brought my Nighthawk Router with me. I could not configure it to connect to the modem (fiber), and IT refuses to help, stating I need a new router... Can I use my Netgear router (as a master router)? Thanks,

      Hi,

      I just moved to Germany and brought my Nighthawk Router with me.

      I could not configure it to connect to the modem (fiber), and IT refuses to help, stating I need a new router...

      Can I use my Netgear router (as a master router)?

      Thanks,

       

      Ohad

      Hi,

      I just moved to Germany and brought my Nighthawk Router with me.

      I could not configure it to connect to the modem (fiber), and IT refuses to help, stating I need a new router...

      Can I use my Netgear router (as a master router)?

      Thanks,

       


      Can you elaborate on what you already tried to get the router running and where it fails? Any log entries? Did you configure it to run a PPPoE session via VLAN7? Frankly, I don't know these routers, I only suppose they can be configured this way. If they can't, "IT" is probably right.

      0

    • 6 years ago

      Hello @Ohad,

      and welcome to our community. Did the linked thread from @lejupp help? Do you need further assistance?

      Please let me know.

      Kind regards
      Sören G.

      2

      Answer

      from

      6 years ago

      Das war doch schon lange vorher erledigt...

      Schrieb der TE doch.

      Answer

      from

      6 years ago

      @viper.de Vielen Dank für den Hinweis. Das habe ich glatt überlesen.

      Hi @Ohad, please ignore my last post. I've missed your answer that you found the issue. I am glad it worked out for you.

      Schönen Gruß/Kind regards
      Sören G.

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