Dears,

I started a contract for the MagentaHause M 5days ago, but due to unforeseen circumstances, I need immediately cancel this contract.

By German law, I have the 14days grace to have this actioned, I filled the form for cancellation, but yet to get a response/confirmation.

I have read different information online, and I will just like to be sure that the cancellation is possible and actionable, as it will be a disaster to pay for 2yrs without usage.

The router's been sent to my address, but I am not at the location at the moment, as I have had to travel urgently, and will be away for a while, hence the router will probably be returned to Telekom.

Please help...

Thank You.