Canceling my internet contract prematurely

1 year ago

Hi,

 

i have contract till December 2024, but i would like to cancel it right now.

None of the reasons in the contact form are applicable in this case, therefore i did not used the form to cancel it.

Also speaking with the hotline will be problematic, as my German is not that good.

 

Could someone from the Telekom support help me on this?

 

Thanks,

Filip

193

4

    • 1 year ago

      Early termination is only possible in certain cases,
      The contract cannot be terminated early “just like that”.
      Which case is yours?

      0

    • 1 year ago

      ficomk

      None of the reasons in the contact form are applicable in this case

      None of the reasons in the contact form are applicable in this case
      ficomk
      None of the reasons in the contact form are applicable in this case

      Then it will be difficult to cancel before the end of the minimum contract term, which is legally binding.

       

      Best wishes,

      Thomas

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      1 year ago

      I am aware of that, but there is option to cancel with penalties.

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      from

      1 year ago

      Good evening  @ficomk , we wrote in the other thread. Let's stay there to keep an overview. Fröhlich

       

      Kind regards Sven Ö. 

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