Gelöst

Auftragsbestätigung erhalten ohne einen Auftrag erteilt zu haben

vor 2 Jahren

Hallo

ich hab eben per mail eine Auftragsbestätigung für "MagentaEINS Vorteil -  Flatrate für Gespräche vom Festnetz in alle deutschen Mobilfunknetze" erhalten, welchen ich angeblich gestern beauftragt haben soll.

Allerdings habe ich weder gestern, noch irgendwann diesen Auftrag erteilt. Ich habe seit Jahren einen Festnetzanschluss bei der Telekom und seit 15.01.2024 einen Mobilfunkvertrag bei der Telekom.

 

Kann mir jemand sagen, wie ich zu og. Auftrag komme, ohne das ich hier tätig geworden bin? IMHO hab ich zu Mobilfunkrufnummern schon immer eine Flatrate im Festnetzvertrag (MagentaZuhause XL)

 

Danke

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    vor 2 Jahren

    @falccone 

    Manchmal gibt es eine Art "Korrekturbuchungen" wenn z.B. was nicht richtig hinterlegt ist.

    Die AB muss da auch immer raus.

    Es ist aber soweit bei dir alles ok in den Verträgen. Daher würde ich mir da auch keine Gedanken machen.

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