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vereinzelt doppelte Telefon- und Mobilfunknummern im Adressbuch der Telekom zum gleichen Kontakt und Kontakte Samsung App

+1 weitere

1 year ago

Hallo zusammen,

meine Kontakte pflege ich grundsätzlich im Adressbuch des E-MAIL Center der Telekom. Diese synchronisiert es dann mit der App Kontakte meines Smartphone Samsung Galaxy S23 Ultra. In der App Telekom Mail auf dem Smartphone ist Kontakte aus Ihrem Telekom Adressbuch ... aktiviert. Durch Zufall habe ich im E-MAIL Center der Telekom doppelte Telefon- und Mobilfunknummern zum gleichen Kontakt festgestellt. Die Anzahl beträgt teilweise bis zu 6x. Auch auf dem Smartphone sind die Kontakte so vorhanden.

Einspielen der Sicherheitskopie des Adressbuch E-MAIL CENTER bringt ebenso wenig Abhilfe wie die Synchronisation beenden und auf dem Smartphone alle Kontakte zu löschen.  Nach erneuter automatische Synchronisation sind diese Einträge wieder auf dem Smartphone und im E-MAIL-CENTER vorhanden. Hinzuzufügen ist noch, das es sich nur um bestimmte Kontakte handelt und es unerheblich ist, ob nur eine Festnetznummer oder Festnetz- und Mobilfunknummer gespeichert ist.

Gibt es ähnlich Fälle bzw. was ist die Ursache und was kann ich tun? Danke für einen guten Tipp im Voraus.

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