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3 years ago
@Rudi676 ,
gibt es Unterordner?
Eventuell zählen diese mit?
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3 years ago
ja, ich habe alle Ordner + Unterordner zusammen gezählt = 60, danach ist Schluss
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3 years ago
Gibts Ordner/Unterordner bei Empfangenen + Gesendeten E-Mails
(evtl. werden die addiert)
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3 years ago
nein
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3 years ago
Hallo @Rudi676,
hast du direkt das Paket Mail M gebucht oder evtl. noch das alte Mail & Cloud M?
Die Anzeige im E-Mail-Center unterscheidet das nicht. Dafür am besten mal auf der Rechnung oder im Kundencenter schauen.
Viele Grüße
Mikko
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3 years ago
Ich habe noch das alte Mail & Cloud M. Sollte das den Unterschied ausmachen? Kann das der Kundenservice umstellen?
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3 years ago
Ja, das wird dann wohl die Ursache sein. Hier wäre dann ein Wechsel auf Mail M sinnvoll.
Nutzt du auch die MagentaCLOUD? Falls ja, müsstest du dann hier ggf. auch noch ein passendes MagentaCLOUD-Paket hinzubuchen, da ja das alte Mail & Cloud M ein Kombiprodukt ist.
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3 years ago
danke für den Tip
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3 years ago
Ja, das wird dann wohl die Ursache sein. Hier wäre dann ein Wechsel auf Mail M sinnvoll.
Nutzt du auch die MagentaCLOUD? Falls ja, müsstest du dann hier ggf. auch noch ein passendes MagentaCLOUD-Paket hinzubuchen, da ja das alte Mail & Cloud M ein Kombiprodukt ist.
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